Customer Reviews
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Rated
4.8
/5 from
182
Reviews
I have been seeing Emma Clements regularly for about a year. Over this time she has made a real difference. She is not only very knowledgeable but also keen to learn, read about and adapt her repertoire and techniques to suit the particular issues at hand. Very impressive. Well done and thank you Emma.
Brilliant help and advice, couldn’t be more grateful for all the help, support and advice that I’ve been given. Thank you
The sports massages by Steve from the Sheffield West clinic are fantastic. I have a manual job and need a bit of routine maintenance on my back and shoulders every so often. I always leave feeling much more relaxed and mobile - highly recommend for anyone dealing with stiff and sore muscles!
Physio was excellent
The location of the clinic works well for me with plenty of free parking available and the clinic is very clean. The therapist who I saw was also a runner which really helped as she understood exactly what I was talking about and what I needed. The exercises pushed me but could be tailored depending on the circumstances.
A very competent and knowledgeable physio! He was very personable and cheerful, who made me feel more confident in my recovery!
Edited: Cant actually fault the response to this Steven contacted me the same night I left this review and followed up with a phone call to see what they could do to improve. Personally thought this was a great touch and was much appreciated to resolve the issue so promptly. Used these guys a number of times over the years and always had a great experience until today. Had an appointment booked for this evening but had an unforseen circumstance come up at work which I found out about when starting work which meant I wouldn't be able to make my appointment. Phoned first thing when i'd found out (to rearrange not even to cancel) only to be told that it would class as a cancellation anyway and would be chargeable regardless. Completely understand cancellation policies but the fact that I haven't missed one appointment in all the years I've visited there and to be treated like that by reception means I'll definitely not be returning and also unfortunately will no longer recommend people go there as I had done in the past. A shame really,it just seems that the personal level of service has gone from here.
Brilliant service. My surgery and post operation physiotherapy was first class.
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